Training is something that is often left for the next day - the day that never comes!!!

John is a professional from the old school. He is one of the few people who know and understand the   word  hospitality.

He has a great affinity for working with and bringing out the best in everyone.

Brett Graham

The Ledbury

What the Industry can offer you.

Help people to understand that Hospitality can offer so much.

To Be Successful.

Simple Rules to be Popular.

Important Words.

You only get one chance to make a first impression.

Hospitality is a Team Sport.

There is no "I" in "TEAMWORK"

The achievements of an organization are the results of the combined effort of each individual.

Order of Service.

How to give your clients the best experience.

Building guest relations.

Product Knowledge.

Knowing your product makes you confident and gives your client confidence.

Suggestive Selling – (Up Selling)

Are your staff aware that they are also salesmen.

The Lasting impression.

Treating guests in the right way, taking every opportunity to impress them and ensure they have a great experience

Revealing the right way and time to converse with customers

If you want to  improve your guests experinece, increase sales and improve staff retention just give me a call  or visit my website
http://www.johnpdavey.co.uk/
Office:  0207 096 1392
Mob: 07970034581
E: john@johnpdavey.co.uk